Shared SaaS
One platform, isolated tenant data. Fastest way for a service company to go live.
Run field service and field sales from one system.
Attendance, jobs, install-base contracts, and quotes — one tenant-isolated workflow. A phone for the route. A console for HQ.
Who it is for
Built for equipment-service teams.
Medical, diagnostic, and lab equipment distributors and service organizations. Same product for every tenant — your data, branding, and team stay inside your company.
White-label app
The same engine under your store listing and icon when you need your own APK.
Roles that match the work
Engineers in the field. Admins on mobile and web. Finance on expenses, attendance, and the map.
The problem
Jobs in WhatsApp. The install base in a spreadsheet.
When attendance, assignments, contract dates, and site visits live in different places, HQ cannot see who is working, which machine is due, or whether a visit became a sale.
No proof of the field day
Punch times and location stay in chat screenshots — if they are captured at all.
Paper close-out
Service notes, photos, and signatures do not become a single report.
Sales after the visit
A site stop that could have been a lead waits until someone is back at a desk.
Two surfaces
A phone for the field. A console for HQ.
Engineers and field admins
Mobile app
- Hold-to-punch attendance and travel history
- Assigned jobs, service timer, forms, photos, signatures
- Self-visit check-in, leads, and machine quotes
- Expense claims from the route
- Assign and unassign jobs from the admin tab
Operations, finance, and tenant admins
Web console
- Live engineer map and attendance monitor
- Machine fleet, serial search, and contract health
- Sales pipeline and quote review
- Expense review for finance
- Company branding, team logins, and channel settings
The product
Capabilities
What Prism actually does.
- 01
Field operations
Customer requests arrive on WhatsApp or a QR form. Admins assign from the mobile console. Engineers close with a timer, form, photos, and a signed PDF.
Learn more - 02
Workforce
GPS hold-to-punch, location while punched in, travel history, and structured expense claims with a finance review path.
Learn more - 03
Assets
One install base: serials, sites, placements, QR labels, and PM / CMC / AMC due dates that can open service tickets.
Learn more - 04
Field sales
Check in at a site, capture a lead, record competitor equipment, and send a machine quote with GST from the same visit.
Learn more
How it works
From request to a closed record.
- 01
Request arrives
A customer raises a job on WhatsApp or the public QR form. It lands in the same request queue.
- 02
Admin assigns
A tenant admin assigns an engineer from the mobile console — date, machine, and site included.
- 03
Engineer visits
The engineer punches in, travels, starts the service timer, or checks in on a self-visit.
- 04
Close or sell
Submit a signed report, or capture a lead and quote. HQ sees the outcome on the console.
Platform
Each company is a tenant.
Logins, machines, visits, and reports stay inside that tenant. Emails and PDFs use the company’s name and logo. WhatsApp, email, and push are the channels Prism already uses — not a marketplace of third-party CRMs.
Isolated data
Tenant scope comes from the signed-in session, not from a value the client picks.
Roles
Engineer, admin, and finance. Superadmin manages tenants for the platform operator.
Branded output
Service reports, quotes, and mail use that tenant’s company profile.
Next step
See Prism with your own jobs and machines.
Request a walkthrough. We will use the same mobile app and console your team would use.
Request a demo